Your business profile is what VOBIX knows about your business: how to reach you, what you do and where. You can paste your website address and let VOBIX propose it, or type it yourself.
Steps
- Open Setup (on a phone it has its own place in the bar along the bottom).
- Next to Confirm your business profile, press Start.
- Type your website address, like yourbusiness.com, and press Read my website. It can take up to half a minute. Keep the page open.
- You see Check what VOBIX found. Each line shows what was found and where on your site it was found.
- For each line, do one of three things:
- It is right: press Use this.
- It is nearly right: change it, then press Use this.
- You do not want it saved: press Leave empty.
- A line marked Not found. Add it yourself. was not on your site. Type it in and press Use this, or skip it.
- A line marked Only you know this is something no website says, like how you sign off. Fill it in if you want to.
- For lists (services, towns, hours): press the x on one to take it out. Type a new one and press Add. Under services, Common ones to add shows typical ones for your kind of business.
- Press Go to approve. You see what will be saved, what you left empty, and what you have not decided.
- Press Approve and save. You land back on Setup, and the profile is marked done.
No website?
On step 3, press Fill it in by hand instead. You get the same lines. Business name already shows the name you gave when you added your business; the other lines are empty. Fill in the ones you want.
Good to know
- Nothing is used until you approve. What VOBIX finds is only a proposal.
- You can stop any time. What you chose and typed is saved as you go. Close the page, come back tomorrow, or carry on from your phone. Press Carry on on the Setup page.
- VOBIX only reads what your site states outright: your phone link, your address, your menu of services. It does not guess. Reading the rest of the words on your pages with AI is not switched on yet.
- VOBIX opens your home page and up to three more pages, once, when you ask. If your site asks robots not to read it, VOBIX does not.
- Lines you have not decided stay as they are. You can come back to them.
- Want a shortcut? Use all lines that were found accepts everything found at once. Check them first.
- Changing it later: open Business settings, then Change the profile. Nothing changes until you approve again.
If it goes wrong
- "That does not look like a public website address." Type it like yourbusiness.com.
- "No website answered at that address." Check the spelling.
- "Your website did not answer just now" or "took too long". Try again in a minute, or fill it in by hand.
- "Your website asks robots not to read it." Your site is set to turn robots away. Fill it in by hand, or ask the person who looks after your site.
- Nearly everything says "Not found". Some sites do not state their details in a way a program can read. Type them in. It takes a few minutes.
- "VOBIX has read a website for your business 6 times in the last hour." That is the most it does. Wait, or fill it in by hand.
- "…20 times in the last day." That is the most it does in a day. Try again tomorrow, or fill it in by hand.
- "Some lines cannot be saved as they are." Go back. The lines with a problem are marked.